FAQs

The National Disability Insurance Scheme is Australia’s way of making sure people with permanent and significant disabilities have the funding and support they need to live the life they want. It provides direct funding so you can access the services that matter most to you, whether that’s personal care, community participation, transport, or building independence and skills.

The National Disability Insurance Agency is the independent government agency responsible for implementing and managing the NDIS. They assess eligibility, approve plans, and manage funding on behalf of participants.

The NDIS covers permanent and significant disabilities including physical, intellectual, cognitive, neurological, sensory, and psychosocial conditions that substantially reduce a person’s functional capacity. This includes conditions such as autism, cerebral palsy, Down syndrome, spinal cord injuries, and permanent vision or hearing loss. The focus is on the functional impact of the disability rather than the diagnosis alone.

To apply for NDIS funding you need to be older than six and younger than 65 years of age.

You will need to submit an Access Request Form to the NDIS, along with information about your disability and the supports that would help you live your best life. Your GP, specialists, or allied health workers can help you gather the supporting information you need. The process takes some time so it is worth thinking carefully about what support you actually need and what your goals look like before you start.

You do not have to figure this out alone. Our team at Mycarehub is happy to help you understand the process and make sense of it all. Just give us a call.

An NDIS plan is a personalised document that outlines your goals, your aspirations, and the supports and services you need to achieve them. It takes into account both your current needs and your future goals, and it determines the funding you receive. Plans are reviewed regularly and can be updated if your circumstances change.

You do. There are three ways to manage your NDIS funding:

Self managed. The NDIA provides funding directly so you can choose and pay for the supports that best help you pursue your goals.

Plan managed. The NDIA funds a Plan Manager who pays your providers on your behalf, keeps track of your budget, and handles financial reporting for you.

NDIA managed. The NDIA pays your providers directly on your behalf.

Yes. If your circumstances change and affect the supports you need, you can request a plan review. Let the NDIS know, speak to your Support Coordinator if you have one, or contact us directly and we will help you work through it.

A Support Coordinator is an NDIS funded professional who helps you understand and make the most of your plan. They assist with connecting you to the right providers, navigating the system, keeping track of your budget, and building your confidence and independence over time.

Only if it is one of your goals. The NDIS is built around the idea that everyone deserves to participate fully in their community and have the same opportunities as anyone else. Employment can be a meaningful goal for many participants, but it is entirely your choice. Your plan is about what matters to you.