Get in touch

We are working hard to bring you a MyCare portal. In the meantime we are looking to grow our community. If you are a support worker interested in joining our team, or a participant looking for care, please get in touch with us via the form below.

Contact Information

Get in touch with us using the enquiry form or contact details below

"Know me for my abilities not my disability."


At Mycarehub we are truly focused on your abilities and are here to support you in achieving your goals.

Man with down syndrome smiling at the camera with arms crossed

Frequently Asked Questions

Got a question? Perhaps we have answered it below.

How does Mycarehub work ?

After contacting us, our friendly staff will assist you every step of the way and through the following steps 3 easy steps to get the supports to live your best life:

Your Support Plan: we will meetup with you to understand your needs and goals and create a Support Plan tailored to your needs and goals.

Your Care Team: once we’ve created your Support Plan with you, we will match you with a care team that suits your personality, preferences and lifestyle.

Your Best Life: get supports for your needs and achieve you goals with the support of an awesome team by your side.

What is a service agreement ?

A service agreement is a contract between you, an NDIS participant, a person seeking support and a service provider such as Mycarehub. At Mycarehub, the service agreement is the start of our relationship. It sets out what we can expect from each other. It also describes how and when the support will be provided, as well as the costs and the fees you need to pay.

For more information on service agreements please visit the NDIS website 

I’m currently receiving Supports from another Provider, can I still receive support from Mycarehub ?


The NDIS is designed to enable choice and control for people with a disability. This includes flexibility in how you spend your funding in your NDIS plan. You are able to receive services from multiple providers simultaneously or to switch providers at any time.

Here  is a list of services Mycarehub provides.

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