About Us
Mycarehub is an Australian owned, family run organisation that is passionate about providing quality services and choice to people with a disability. Our Co-founder, Michael, is an NDIS participant himself. Based on his lived experience, Michael understands how important it is to have support workers that provide quality and caring supports. This is his inspiration for establishing an organisation that cares.
Through Mycarehub, we aim to make a positive impact in the lives of people with disabilities and empower them to live their best lives.
Rebecca & Michael, Co-Founders
Mycarehub’s vision is to create
Mycarehub aims to create a community of support workers and participants that share a common understanding and expectation of great person-centered supports.
Rebecca and Michael, both co-founders of Mycarehub, have a strong passion for making a difference in the lives of individuals with disabilities. Michael’s own experience living with a disability and Rebecca’s experience working in the industry, highlighted the need for improved support services that prioritise choice, flexibility, and a positive customer experience. Driven by their personal experiences and commitment to helping others, they came together to create Mycarehub, a community where individuals can connect with caring and professional support workers, have access to safe and reliable supports, and exercise their right to choice and control over the services they receive.
Our Values and Beliefs
Our Vision
A society that is fairer, more equitable, and truly inclusive for people with disabilities.
We imagine a community where every person is valued, respected, and supported. Where inclusion isn’t an afterthought—it’s a foundation. Through the services we provide, we help people with disabilities build independence, strengthen their voice, and foster deep belonging within their communities.
Our Mission
To be Greater Sydney’s preferred provider of disability services—enhancing the lives of people with disabilities by supporting their independence, promoting participation, and enabling real choice and control.
We do this by:
- Personally interviewing every carer to ensure alignment with our values and quality standards.
- Drawing on our lived experience of disability to shape services that truly meet our clients’ needs
- Remaining small enough to provide individualised, attentive service
- Being proudly NDIS registered, committed to safety, compliance, and excellence
Our Values
We don’t just talk about values—we live them every day.
Inclusive – We challenge barriers in society and create spaces where everyone can participate fully.
Respectful – Every person deserves dignity, and every interaction reflects that.
Responsive – We act quickly and thoughtfully to meet needs as they arise.
Continuous Improvement – We listen, learn, and grow—together with our community.
Integrity – We stay true to our principles, even when it’s hard.
Empathetic – We meet people where they are, with compassion and understanding.
Sensitive – We approach every situation with care, kindness, and discretion.
Flexible – We adapt, problem-solve, and customise our support to each person’s goals.
Who We Support
People with Disability
We support people of all ages living with a wide range of disabilities—physical, intellectual, sensory, neurological, and psychosocial. Whether you need help with daily activities, community engagement, or specialised care, we’re here to support your journey.
Providers
We’re always looking for skilled and compassionate support workers who:
- Have relevant experience and qualifications
- Share our commitment to inclusion and person-centered care
- Value flexibility, integrity, and respect
- Want to work in a team that truly cares about making a difference
Rigorously Vetted
NDIS Screening Process
Happier
Customers
Lived Experience
We Hear You
Comprehensively
Recruited & Trained
We match you with caring, professional support workers.
We provide you with safe and reliable supports.
How we work
We connect you with support workers to meet your support needs for the following services:
- Personal Care
- Social Care
- Home and Garden Care
- Home Cleaning
- Transportation Care
- Accessible Transport Care
We provide supports your way by tailoring supports around you, your needs and choices.
You can feel safe and confident getting the care you need, knowing that all Mycarehub workers are vetted through our rigorous Worker Screening and Training Process.
Our Worker Screening process includes a requirement of NDIS Worker Checks/police checks, verification of identity, reference checks, and checks for current licences and insurances. All workers are personally interviewed by mycarehub management and provided with induction and training to ensure you receive safe, quality supports.
If you live in the Greater Sydney area, register with us today or contact us to get you the care you deserve.
(Participants between the ages of 7 and 18 will require someone over 18 to assist them in registering)