Our Values
We don't display our values on a wall. We measure ourselves against them every day.
Inclusive. We actively challenge the barriers that keep people on the outside. Every person we support deserves to participate fully in their community, and we build everything around making that possible.
Respectful. Dignity isn’t negotiable. Every interaction, every visit, every conversation is guided by genuine respect for the person in front of us.
Empathetic. We meet people where they are. Not where it’s convenient for us, not where the paperwork says they should be, but where they actually are. With compassion and without judgement.
Responsive. When something comes up, and in this work things do come up, we act. Quickly, thoughtfully, and without making you feel like a burden for asking.
Sensitive. Every person’s situation is different. We approach every conversation and every home with the care, kindness, and discretion that comes from genuinely understanding that.
Flexible. Rigid support isn’t really support. We adapt, we problem-solve, and we build around your goals, not around what’s easiest for us.
Integrity. We do what we say we’ll do. When it’s easy and when it isn’t. That consistency is what trust is actually built on.
Continuous Improvement. We listen to our participants, our carers, and our community, and we use what we hear to keep getting better. We’re proud of what we’ve built, and we know there’s always more to do.
Our Vision
A society that is fairer, more equitable, and truly inclusive for people with disabilities. We imagine a community where every person is valued, respected, and supported. Where inclusion isn’t an afterthought, it’s a foundation. Through the services we provide, we help people with disabilities build independence, strengthen their voice, and foster deep belonging within their communities.
Our Mission
To be Greater Sydney’s preferred provider of disability services, enhancing the lives of people with disabilities by supporting their independence, promoting participation, and enabling real choice and control. We do this by personally interviewing every carer to ensure alignment with our values and quality standards, drawing on our lived experience of disability to shape services that truly meet our clients’ needs, remaining small enough to provide individualised and attentive service, and staying proudly NDIS registered with an unwavering commitment to safety, compliance, and excellence.
Join the Mycarehub Community
Family owned and operating locally in Kingsgrove. We are not a large corporate entity, giving us more flexibility to offer personal, tailored services that are deeply rooted in our community.
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Get in touch with us using the enquiry form or contact details below